Q1. What's your delivery time?
A1:Depending on the type of machine, duration of 1.5 days to 60
days from the date of order.
Q2. Do you have after-sales support?
A2:Yes, we are happy to give advice and we also have skilled
technicians available across the world.We need your machines running in order to keep your business running.
Q3. Do you sell only standard machines?
A3:No, most of our machines are built according to customers
specifications,using top brand components.
Q4. What will you do if the machine is broken?
A4:Our machine's warranty period is 12months,if the broken parts
can't repair,we can send the new parts replace the broken parts freely,but you need pay the express cost
yourself.If it is beyond the warranty period,we can negotiate to solve the problem,and we supply the technical
support for the whole life of the equipment.
Q5. Can you be responsible for transport?
A5:Yes,please tell me the destination port or address.we have rich
experience in transporting.
Q6. How to visit your company?
A6: 1) Fly to Beijing airport, By high speed train From Beijing Nan
to Cangzhou Xi (1 hour).
2) Fly to Shanghai Airport: By high speed train From Shanghai
Hongqiao to Cangzhou Xi(4.5 h), then we can pick up you.
1. Can you make the machine according to my design or photo type?
A: Yes. We have an experienced team to work out the most suitable
design and production plan
for the machine.
2: How can we be assured that you will deliver us quality machine
with spare parts?
A:1. Customers to send the technical people to our factory for
checking the quality.
2.We can send the technicians to the buyer`s factory for the
installation of the machine.
3.What policy of your garentee?
A: Within the One-YEARS period, we could supply you the replacement
parts free of charge
for any damaged parts caused by quality problems after two
years,you need to buy by factory cost.